The New Orleans Taxpayer Assistance Center (TAC) will be open from 9 a.m until 4 p.m. Saturday, March 12, with no appointment needed.
The New Orleans TAC, located at 1555 Poydras Street, is following Centers for Disease Control social distancing guidelines for COVID-19. Visitors may be required to wear face masks and social distancing protocols will be followed.
Taxpayers with a question about a tax bill or needing help resolving a tax problem, will receive assistance from IRS employees specializing in these services. If these employees are not available, they will receive a referral for these services. Foreign language interpreters will also be available. The IRS staff will schedule appointments for a later date for Deaf or Hard of Hearing individuals who need sign language interpreter services.
The following services will be available:
- Child Tax Credit information and help
- Online Account Assistance
- Individual Taxpayer Identification Number (ITIN) Renewal
- IRS Identity Theft Victim Assistance
- Payments – check or money order only (no cash will be accepted)
- Refunds
- Tax Law Questions
- Transcripts and Forms
“TACs will be open on Saturday to help taxpayers who need face-to-face help but can’t get away from work on weekdays,” said IRS Spokesperson Aaron Wiley. “Taxpayers can make an appointment for help during the week, but they can just walk-in for assistance March 12.”
